faq

I am interested in buying a Heron and Lamb piece as a gift. Do you expedite production on items that are not ready to ship? 

All items that are not classified as "ready to ship" require 1-3 weeks to produce. At this time, there is no option to expedite production on orders

do you offer wholesale or consignment? 

We have a wholesale catalog that is available for retailers looking to carry Heron and Lamb jewelry in their stores. At this time, we do not offer any items for consignment . Please send all wholesale inquiries to customerservice@heronandlambcollective.com for a current line sheet.

Do you accept custom orders?

At this time, we are unable to commit to custom orders. 

hOW DO i KEEP MY BRASS, SILVER, AND BRONZE JEWELRY FROM OXIDIZING?

Oxidation is a natural process as a result of metals being exposed to the elements over time. While we do seal our jewelry, oxidation will happen over time. A simple solution is to keep a jewelry polishing cloth handy to bring the jewelry back to it's original shine. Certain jewelry cleaners may compromise more delicate stones, like turquoise. We recommend Sunshine Polishing cloths for great results. 

Do you repair jewelry? 

We are more than happy to accept all Heron and Lamb jewelry for repairs, however, certain repairs will be quoted depending on if the piece of salvageable. With that said, each design is constructed with the adventurous wearer in mind, therefore we strive to create quality heirloom pieces. 

I am allergic to Nickel. Does your jewelry contain nickel? 

all of our jewelry is nickel free.